Returns and order support

What you need to know

To request cancellation before dispatch, contact the store as soon as possible. Staff will confirm the order status and whether dispatch can be stopped.

For damaged, faulty or incorrect goods, keep the packaging and take clear photographs. You can attach images or a PDF privately from your order page. Contact us before sending goods back; the store will give you return instructions.

A return request is reviewed before a return or refund is agreed. Where a cash refund is agreed, staff will arrange it directly and record the completed refund against your order. The website does not transfer funds.

Call +92 332 9335055 or use WhatsApp for assistance. Email service for support@fitmybath.com is not configured yet, so please use phone or WhatsApp.